Why Managed Services?
The “Managed Services” approach is
the most proactive way to manage your IT needs on the market
today. Up until its emergence, the traditional way of
handling IT needs was to simply react to problems as they
arose. This is referred to as the “Break Fix” approach to
managing IT. Companies will wait until a device on the
network goes down or breaks before funds are targeted. This
reactionary approach creates larger costs associated with
replacing, repairing, or even recovering systems on the
network because of little or no preventative maintenance.
This approach also creates a great deal of sudden and
unexpected costs that strain cash flow and slow business to
a halt while systems and employees experience down time. In
many cases a minimal, yet consistent, proactive approach can
identify issues or warning signs in enough time to mitigate
down time.
When it comes to your business, one
of the most important steps you can take to make it
successful is to ensure it’s running smoothly and
efficiently when customers, clients or guests need what you
have to offer—whether it’s products or services or some
combination of both. A highly skilled, professional and
efficient IT support team is one of the most valuable parts
of any business, large or small, and if you’re a business
owner who doesn’t have confidence in your current IT team,
it may be time to look for a more reliable IT company to
handle your business’ every technology need.
One of the ways ABQ IT Solutions
can help your small business is through Managed IT Services,
which are custom-designed to suit the particular needs of
your business. When you sign on for Managed IT Services with
ABQ IT Solutions, you are taking the most proactive approach
possible to IT issues by choosing our team of experts to
manage all aspects of your technology. Before the concept of
Managed IT Services, business owners were forced to deal
with IT problems on an “as needed” basis, but when you
purchase fully Managed IT Services, you enjoy the peace of
mind that comes with knowing your business’ IT needs are met
on a continual basis.
Managed Services Packages
As a best practice to ensure that
you are receiving the level of support you need, we find
that there are two general package configurations that meet
the needs of most companies. ABQ IT Solutions will customize
the managed service package to meet the exact needs of your
company.
An ABQ IT Solutions Managed
Services plan is a scalable, full-service, flat rate IT plan
that proactively manages your business’ evolving needs. With
an ABQ IT Solutions Managed Services plan all of your IT
needs are covered. We handle everything – installations,
upgrades, troubleshooting, maintenance, monitoring,
renewals, and more. It is complete peace of mind for a fixed
cost.
ABQ IT Solutions “Complete” Package:
Server Management
Workstation Management
Backup System Management
Network Management
Software Management
Vendor Management
Professional Services
Unlimited Help Desk Services
On-Site Services Included
Guaranteed Response Times
ABQ IT Solutions “Essentials” Package:
Server Management
Workstation Management
Backup System Management
Network Management
Software Management
Basic Help Desk Services
Priority Scheduling
An ABQ IT Solutions Managed Services plan is designed to make the entire management of your IT hassle free at a fixed cost. Please contact us today for a free in-depth technology assessment and proposal to get started.
